Frequently Asked Questions

We have over 35,000 members and welcome guests and visitors to enjoy our great atmosphere!

Below are some of our most frequently asked questions, if you can’t find what you’re looking for give us a call on 07 4045 4757, we’d love to hear from you!


What are your trading hours?

Our opening hours are:

Monday & Sunday 9am – 4am.

Poker machine play is not legally permitted until 10am. 

What time does the Cafe or Bistro open?

The Bistro:

  • Open Daily
  • Sunday – Friday 9am – 9pm
  • Saturday 9am – 10pm

A La Carte Menu (available at the Cafe):

  • Lunch 11:30am – 2pm
  • Dinner 5pm – 9pm



Do you cater for dietary requirements?

Visit The Bistro.

Where possible we try to cater for allergies and intolerances.

Are children allowed at the club?

Yes, we are a family-friendly venue!

All children under 18 years must be accompanied by their parent or guardian at all times. (If you are coming to a concert, entry is subject to the conditions for that particular event – check the show page info).

Children are welcome in the restaurant, lounges, at functions – and especially in our kids room! Our Kid’s room is fully supervised and is the perfect area for children 3-12 yrs to hang out, play on the slide, enjoy games including X Box, watch DVDs, colouring-in and lots more! All staff working with children hold a current blue card so parents can really relax.

Please note that children must be supervised at all times and are not permitted in the restricted areas of the Club and are not able to approach any bar. It is our policy that all minors must vacate the premises by 10pm.

Is there a dress-code?

Smart casual attire must be worn in all areas.

Appearance must be neat, clean, and tidy. Clothing must not be overly revealing and obscene or offensive language on clothing will not be tolerated. Management decision is final in all matters relating to dress and behaviour.

The following is NOT permitted at any time:

  • Training apparel
  • Untidy, unclean, faded, or frayed clothing
  • Men’s singlets
  • Offensive t-shirts
  • Bare feet
  • Headwear* (Formal wear accepted)
  • Baseball caps
  • Swimwear

The following is NOT permitted after 7pm:

  • Thongs
  • Workwear

High dress standards are required for concerts & shows

(*Exemption may be granted under certain circumstances related to medical reasons, national dress of overseas visitors or religious beliefs.)

How do I get to the club?

Brothers is located at 24-32 Armstrong Street, Edmonton. If you are driving, our well-lit car-park has entrances on both English and Anderson Streets.

Do I need to become a member to visit the club?

If you live within 15km’s of the Club, yes you are required by law to become a member.

If you live outside the 15km radius and would like to visit the Club it is still a great idea to become a member so that you can enjoy the full range of member’s benefits available and start taking advantage immediately.

How do I become a member?

To become a member, you need to fill out an application form at Reception, or visit our Membership page to see how to join. You do not need an existing member to propose your application as our Receptionists are able to do this for you.

Once you have presented an acceptable ID and completed all of the information on the application form, Reception will process it for you. You will be issued with your membership card on the spot, and you can start receiving your fantastic discounts and benefits straight away!

How much does it cost?

1 Year – $5
3 Years – $12
5 Years – $20
Children – $1 (NB: Child membership not available online)

What types of ID do I need to become a member?

You will need to provide approved photo identification.

This is a:

  • Current driver’s license
  • POA Photo Card
  • Passport

When will I get my membership card?

Once your form has been completed, ID checked and payment made your card will be issued on the spot and you can enjoy all the benefits of being a Fuller Sports Club Member straight away.

You can view our membership benefits and rewards here!

How do I use my membership card?

Your Fuller Sports Club membership card is your passport to fantastic prizes and great value! Your card is also used to identify you as a valued Club member. When you arrive at the Club make sure you show your card to our friendly Receptionist to gain access. You will also need to show your card if you wish to sign in a guest.

Using your membership card is also a way of earning Star Reward Bonus Points – giving you more out of your membership. By presenting your card each time you make a purchase at the Club, or inserting it in any gaming machine you are playing, you are able to accrue bonus points that you can redeem for CASH or prizes. It’s your choice!

Your card also gives you access to members-only promotions. Make sure you swipe your card at our kiosks each time you visit the Club to go into the draw for fantastic prizes and insert it into any gaming machine you are playing to take part in special promotions.

How can I check my points balance?

You can check your Star Rewards Points and Level Credits balances at any time by:

• Swiping your membership card at the Star Rewards Kiosk
• Inserting your membership card into a gaming machine
• Asking our friendly team members

How can I find out what rewards level I am in?

Your level is determined by the amount of Level Credits you have earned in the last six months. As you use your card for gaming play or purchases around the club, you’ll progress towards the next rewards level.

All members begin at the base level, Hercules. You can check your level at any time via the Star Rewards Kiosk.

How can I move up a rewards level?

Once you reach the required Level Credits, you will automatically move up to the next level. You can then start enjoying new rewards of that level straight away!

How long do my Star Rewards points last for?

Star Rewards Points are valid for up to 12 months from the date they are earned. When you use your points, the oldest points are redeemed first. Providing you redeem your points regularly; your points should not expire.

What happens if I lose or damage my Membership Card?

If you have lost your membership card inside the Club, it will be handed in and filed at Reception.  However, if you have lost or damaged your card elsewhere, you will need to contact Reception and have a new card printed for a fee of $1. The lost card will then automatically become void so that no one else can claim your points or access your details.

If you have left your card at home, Reception can issue you with a temporary slip for the night. There is no charge for this service.

How can I renew my membership and when do I need to?

To renew your membership visit our Club Reception Team or CLICK HERE.

If you are unable to come into the Club for any reason, you can also renew your membership over the phone with a credit card, by mail including a cheque, or a friend or family member is also able to renew it for you. Renewals begin from the 1st of October every year so don’t forget that you can use any Gold Bonus Points that you have accumulated to pay for membership!

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